Shipping & Delivery
| Location | Courier | Free Shipping over | Price under threshold |
|---|---|---|---|
| Domestic Standard ( Australia) | Australia Post | $100 AUD | $6.95 |
| Domestic Express ( Australia) | Australia Post | $150 AUD | $10.95 AUD |
| New Zealand | Australia Post | $200 AUD | $11 AUD |
| Rest of the World | Australia Post | $200 AUD | $20 AUD |
All our online orders are dispatched from our office on the Northern Beaches of Sydney from Monday - Friday. We endeavour to have all orders shipped on the same day if placed before 11 am.
AUSTRALIA
We offer Free Standard Shipping for orders over $100 with Australia Post . We offer Free Express Shipping on orders over $150 with Australia Post Express Service.
For orders under $100 AUD :
- $6.95 for Standard ( 3-5 Business Days)
- $10.95 for Express ( 1-3 Business Days)
For orders under $150 but over $100:
- FREE Standard Shipping
- $10.95 for Express Shipping
For orders over $150
- Free Express Shipping
We ship to PO boxes & Parcel lockers - all orders shipped to PO boxes will be sent via Australia Express Post
For orders under $150
- Free Standard Shipping
- $10.95 for Express Shipping
For orders over $150
- Free Express Shipping
We ship to PO boxes & Parcel lockers - all orders shipped to PO boxes will be sent via Australia Express Post.
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel.
Click & Collect
We offer click and collect from our studio in Avalon, Sydney. Once selected at checkout, a member of Soeu Studios will be in touch to organise a pick up time with you and share our address. We understand that pick-up times are often easier outside work hours & weekends - so we are more than happy to accommodate where we can.
New Zealand
We offer Free Standard Shipping on all orders over $200 AUD to New Zealand & Free Express Shipping on orders over $300 AUD.
All Express Orders will be sent with Australia Post Express & all Standard Orders will be sent with Australia Post.
STANDARD POST ( up to 2 weeks) :
- $11 Flat Rate on orders under $200 AUD
- FREE on orders over $200 AUD
EXPRESS POST ( 2-5 Business Days) :
- $25 Flat Rate on orders under $300
- FREE on orders over $300
REST OF THE WORLD
We offer Free Shipping on all international orders over $200 AUD.
We offer both Standard & Express Shipping Options worldwide - all international orders will be shipped with Australia Post.
STANDARD POST ( 8-15 Business Days) :
- $20 Flat Rate on orders under $200
- FREE on orders over $200
EXPRESS POST ( 3-7 Business Days) :
- $35 Flat Rate on orders under $300
- FREE on orders over $300
Expected time frames for Express Post:
- United States (3-6 Days)
- United Kingdom (3-6 Days)
- France (6-10 Business Days)
Don't see your location? Email our team at hello@soeustudios.com for an expected time frame to your country.
Tracking Your Order
Once your order is packed and leaves our warehouse, you will receive an email with a tracking number to track your parcel. If you have any questions regarding tracking and delivery feel free to reach out to hello@soeustudios.com
International Taxes and Duties
Please Note that Soeu Studios is not responsible for Taxes and Duties on International Orders.
Duties
The Customer is responsible for any import duties or taxes.
